To pursue sustainable growth, maximizing the utilization of the existing workforce is imperative for any business. In professional services organizations, the utilization rate of consultants can influence future business decisions and strategies.
Therefore, billable resource utilization is an important KPI that PS firms must regularly track and monitor. It helps PSOs leverage the true potential of their talent pool to enhance profit margins and minimize billing loss. In addition, implementing effective strategies can help firms maximize resource utilization to achieve higher ROI.
